bajilive Responsible Gambling
Staying in control while enjoying the games is the real skill. bajilive believes betting is entertainment — not a livelihood or a source of income. On this page you will find tools for safe play, warning signs to watch for, and ways to get help if you need it.
What does responsible gambling mean?
Responsible gambling means playing while staying aware of your budget, your time, and your state of mind. You must be at least 21 years old to join bajilive — this is not just a rule, it is a necessary condition for your own protection.
Online betting and casino games should be seen as entertainment. When someone feels compelled to keep betting to recover lost money, it is no longer entertainment — that is where the problem begins. Our terms and conditions set out the rules on betting limits and account use in detail.
bajilive wants every member's gaming experience to stay healthy and positive. To that end, we provide a set of practical tools that you can activate from your account at any time. Read our privacy policy to learn how your personal information is kept safe.
Remember — winning and losing are both part of the game. Playing just to forget a loss, or raising your bets to try to recover a big loss, can make the situation difficult very quickly. For any questions or concerns, you can check our frequently asked questions or contact the support team directly.
Stay in control
bajilive gives you the tools below so you can set your own limits. Using them is not a sign of weakness — it is what a smart player does.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately; increasing it requires a waiting period.
Bet Limit
You can set a maximum amount for a single bet or for bets placed within a set period of time.
Session Time Limit
Set a time limit for how long you play in one session. After the set time, the account will automatically log out so you can take a break.
Loss Limit
Betting stops automatically once you have lost a set amount. This is the most direct way to protect yourself from excessive losses.
Cool-Off Period
Take a temporary break — you can suspend login to your account for 1 to 30 days. No bets or deposits can be made during this time.
Self-Exclusion
If you are experiencing a long-term problem, you can close your account completely for 6 months or more. Once this decision is made, it cannot be reversed before the period ends.
Request Self-Exclusion
Fill in the details below and send them to the support team. We are active 24/7 — action will be taken as soon as your request is received.
After submitting the form, you can also confirm via our live chat or email.
Recognise the warning signs
If you notice any of the following behaviours in yourself or a family member, take them seriously.
Increasing bets to cover losses
Placing repeated or larger bets to recover lost money — this is the most common sign of problem gambling.
Betting with essential money
Using money set aside for rent, groceries, or education for betting — this is a clear sign of a crisis.
Neglecting sleep and relationships
Staying up late to play, growing distant from family or friends — these are signs of emotional dependency.
Hiding gambling activity
Hiding or lying to family about how much you are playing or how much you are losing.
Restlessness when not playing
Feeling irritable, angry, or anxious when unable to play — this is a familiar form of dependency.
Unable to stop after exceeding limits
Repeatedly going beyond the budget or time limits you set for yourself, but being unable to keep the resolve to stop.
Where to get help?
Admitting there is a problem takes courage. The following resources are here for you.
bajilive Live Chat
Talk to our support team in Bengali or English — active 24/7. They will help with account limits, self-exclusion, or any other questions.
Email Support
Write to our support email directly:
[email protected]
Replies are provided in both Bengali and English.
Family and Trusted People
A close family member or trusted friend is often the first to notice a problem. Talk to them openly — you do not have to carry this alone.
Professional Counsellors
Seeing a mental health professional or addiction counsellor is an effective step. Government mental health services and various NGOs in Bangladesh provide this kind of support.
Self-Assessment
Regularly assess your own playing habits. How long you are playing, how much you are spending, and how you feel after playing — honest answers to these three questions will tell you a lot.
bajilive's commitment
bajilive is not just a betting platform — we want every member to stay well and happy over the long term. Here are some specific steps we take:
- Age verification at registration is mandatory — no one under 21 can open an account.
- When unusual betting patterns are detected, our team proactively reaches out to the member.
- Self-exclusion requests are acted on promptly once received — there is no delay.
- Bonus and promotional offers always state the conditions clearly so there is no confusion.
- The support team is ready to assist in Bengali 24 hours a day, seven days a week.
- All financial activity on accounts is handled over SSL-encrypted connections.